Privacy Policy
This policy explains what information the Hokage Tech app collects, how we use it to build and support your custom PC, who processes it on our behalf, and how you can delete your account and data.
July 9, 2026
Never
18117 Biscayne Blvd, #1661, Aventura, Florida 33160
1. Who We Are
Hokage Tech is a small, independently owned custom gaming PC business based in Aventura, Florida. This policy covers the Hokage Tech iOS app and the services we provide through it. It is written to be read, not skimmed past — if anything is unclear, email us and we will give you a straight answer.
2. Information We Collect
We only collect what we need to build your PC and run your account.
Account information:
- your name, email address, and phone number
- account credentials, handled by Firebase Authentication — if you use Sign in with Apple or Google, we receive only the name and email (or private relay email) those services share with us, never your password
Order and purchase information:
- build requests, quotes, and order history
- purchase and payment records (payments are processed by Stripe — we never see or store your full card number)
Content you provide:
- photos you choose to upload, such as build reference images or a profile avatar
- messages you send us through the app's messaging feature
3. How We Use Your Information
We use your information to:
- provide custom PC build services — preparing quotes, building, pickup, approved local delivery, and approved special fulfillment
- fulfill and keep records of your orders
- answer your messages and provide support and warranty service
- keep your account secure and prevent fraud or abuse
4. Service Providers We Rely On
We do not run our own servers. Two companies process data on our behalf:
Neither provider is permitted to use your data for their own advertising purposes on our behalf.
- Google Firebase — authentication, database, and file storage. Your account data, orders, photos, and messages are stored on Google Cloud infrastructure in the United States.
- Stripe — payment processing. When you pay a deposit or invoice, your card details go directly to Stripe and are handled under Stripe's privacy policy.
5. No Ads, No Tracking, No Selling Data
The app contains no third-party advertising, no advertising SDKs, and no cross-app tracking. We do not sell your personal information to anyone, and we do not share it with data brokers. We only disclose personal information if the law requires it.
6. Data Retention
We keep your account information for as long as your account is active. Order and payment records are kept longer — for the duration of your build's warranty coverage and as long as tax and accounting law requires us to keep sales records.
7. Deleting Your Account and Data
You can delete your account and its data at any time, in either of two ways:
After deletion, we may retain order and invoice records that we are legally required to keep (for example, for tax purposes), but they are no longer linked to an active account.
- open the Hokage Tech iOS app, go to the Profile screen, and tap "Delete account" — this immediately deletes your sign-in credentials and clears your profile details (name, email, phone number, social handles, and profile photo); your remaining personal data — uploaded photos, messages, and order records we are not legally required to keep — is then removed from our systems within 30 days
- email us at info@hokagetech.com from the email address on your account and we will delete it for you
8. Children
The app and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Security
Your data is transmitted over encrypted connections and stored with access controls on Firebase infrastructure. No system is perfectly secure, but we keep the amount of data we hold small and limit who can access it — in practice, that is the owner of the business.
10. Changes to This Policy
If we change this policy, we will post the updated version here with a new effective date. Meaningful changes will also be noted in the app.
11. Contact Us
Questions about this policy or your data? Contact: