Support

Every PC we build is covered from the day it arrives:

Warranty coverage does not include physical or liquid damage, power surges, unauthorized modifications, or software issues — the full details are in our Terms of Service.

• 6-month parts and labor warranty on every build — if a component fails under normal use or an assembly issue shows up, we repair or replace it at no charge, parts and labor included
• lifetime build support — for as long as you own the PC, you can message us about it: configuration questions, troubleshooting, upgrade advice, anything
• manufacturer warranties on individual components run much longer — typically 3 years for GPUs, 3-5 years for CPUs, up to 10 years for RAM and storage; if a part fails, we handle the RMA paperwork for you

Hokage Tech is a small shop, so Messages connects you directly with the builder handling your PC.

• Sign in and open Messages to send a note. Your build, order, and service history stay beside the conversation.

Builds grow with you. If you want more storage, a GPU upgrade, better cooling, or a fresh look, message us — we will quote the upgrade and can install it for you.

We also take repair and diagnostic work on PCs we did not build. Submit a service request, then use Messages for questions and attachments.

You can delete your account and data at any time from the Profile screen in the iOS app. For details on what we store and how we handle it, see our Privacy Policy.